smartrip card refund

Customer may receive up to four Rush Hour Promise credits per calendar month. SmarTrip Card Cancellation. Holiday Inn Washington DC - Central / White House, Holiday Inn Washington Capitol - Natl Mall. If you want to add money to your card on the bus, you can by asking your bus driver. Unless a pass is purchased, the fare will be deducted from Stored Value each time a ride is taken. I know that SmarTrip balances (less the card fee) can be refunded to those living 100 miles outside of D.C. (proof required.) Yes, there is no limit to the number of cards you can associate with your account. You can also purchase a SmarTrip® Card at Metro sales offices, retail outlets and commuter stores. If it appears to us that you are abusing refunds, we may stop offering them to you. After all, they can't let you keep the card if you say you can't use it ever again for some reason. The SmarTrip card is a debit card, not credit. SmarTrip card sales --mostly inauguration versions -- are also taking off on eBay. How do I load a pending product to my SmarTrip Card? If the SmarTrip app was used to transfer a registered SmarTrip to Apple Wallet or Google Pay the card is automatically registered. Why would you put so much more on the card than you could possibly use, anyway. A SmarTrip purchased in or transferred directly to Apple Wallet can be registered through the SmarTrip app. Please contact SmarTrip® Customer Service to discuss." Please contact SmarTrip Customer Service at 1-888-762-7874 to discuss. Treat your card like any other money card. Select the “Wallet and Apple Pay” option. Please anticipate at least 5 business days for order delivery. That's our goal! That account then is used to receive and manage your benefits each month. Many employers around the region are saying they will not refund unused pretax transit benefits to employees under the new SmartBenefits system. DASH riders seeking a refund or having other concerns about their SmarTrip card will need to use a differnt process beginning Monday. And to do it, you'd have to mail them the card by post, think of how much that will cost you. What is a Reduced Fare SmarTrip Photo ID Card? Yes, the pending product will transfer to the new SmarTrip. Fares vary based on transit type, ride length, and time of day. https://www.wmata.com/fares/smartrip/faq.cfm#faq4. If you transfer a plastic SmarTrip to Apple Wallet, the balance will automatically transfer. Refunds and Cancellations: ... You can change your product to our prepaid card as an alternative product to your transit pass. Learn more about using plastic SmarTrip® cards ⇾ Mobile Pay - hold your mobile device above the reader at a rail fare gate, … Yes, when a registered card is lost, damaged, or stolen, the remaining balance can be transferred. Does it have an expiration date? The Rush Hour Promise stipulates that a rider (with a registered SmarTrip card) receives a refund on this trip only if it lasts at least 35 minutes, or 15 minutes more than the maximum length that the Metro estimates using MyTripTime. What passes can be loaded on my SmarTrip? Passes or Stored Value purchased online are available within: The purchase must be loaded within 30 days to activate the fare. How should I care for my plastic SmarTrip? A recent Washington Post article found that 0.3 percent of all trips would qualify for refunds. The remaining balance, from the time the card is reported as lost or stolen, may be transferred to a new SmarTrip® for the cost of a new card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101103683', '');}, 'log_autolink_impression');Baltimore or DC area, you may be eligible to request a refund of the value on your smart card. Hotel housekeepers do not need your empty, extra SmarTrip cards as I'm sure they all have one of their own. All smart card purchases are final. Your order will typically be shipped the next business day via USPS first class mail. On th screen it will tell you exactly how much money you have on your SmarTrip card. If you experience a delay of 15 minutes or more during peak-periods on rail or bus, your fare will be refunded to your SmarTrip card. Stored Value is an amount of money stored on your card that can be used to pay for fare. SmarTrip passes will expire if they are not loaded to your SmarTrip within 30 days of purchase. SPECIFIC process for getting SmarTrip refund, Re: SPECIFIC process for getting SmarTrip refund, Get answers to your questions about Washington DC. Big Bus Washington DC Open Top Hop-On Hop-Off Tour, http://www.tripadvisor.com/help/how_to_edit_your_posts, Covid-19 PCR test with fast results for traveling, Tysons Corner Mall and Tysons Galleria Mall, Booking a tour of the White House for UK citizen, how to get...Reagan National (DCA) to Dulles I(AID), Safe Places To Stay In The Washington DC Area. 99. I feel like I'm in the Twilight Zone on this one. If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can review your order and address any problems. This chip not only keeps track of the money in the SmarTrip account, but it also makes scanning magnetic strips a thing of the past. I suspect that WMATA have never established a good system to handle refunds. No. Register your SmarTrip card; Create an account with WMATA or contact CommuterDirect.com. Please contact SmarTrip® Customer Service to discuss." What is the difference between a pass and Stored Value? Learn More. Metro Approves Program To Refund Riders for Delays 'Rush Hour Promise' credits a rider's Smartrip card for rides delayed 15 minutes or longer Call 1-888-SMARTRIP (1-888-762-7874) to report your card lost or stolen. For immediate card replacement and balance transfer, please visit the Metro Center Sales office. Smithsonian? There is no reason to have more than a few dollars left on the card. Looking for experiences/info/tips from those who have gone through the process. lost … If this period has passed, the product delivery status will display as “expired” on your account. valonic RFID Blocking Sleeves | 6-Pack | Sturdy Clear Plastic | Credit Card Protector | Protection for Debit Card, Passport and Metro Card . The Metro system stopped accepting paper fare cards in March 2016. They can transfer up to 1,000 ¥ to your card. How Do I Get From The Airport (BWI, DCA, or IAD) to DC? I've done this a couple other times before over the years without any issues. Fare value is stored on the card, and fares are automatically deducted each time you ride. SmartBenefits is a fee-free way for employers to allow employees to commute tax-free in DC, Northern Virginia, and Southern Maryland. Everyone ages 5 and over needs to have their own SmarTrip to use Metro. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. How to get tickets for the African American Museum of History and Culture. Pre-Sales will ship 4-6 weeks from date of purchase. I also think that the locals here are trying to explain to you that this so called refund process is hardly ever used by anyone, precisely because no one has ever reported it worked. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. Learn More. There is a comment form on the Metro website. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. Can I transfer my balance of a plastic SmarTrip Card to a mobile device? Answer 1 of 6: I read on the Metro website, that any refund of an unused balance (for those of us outside a 100 mile radius of DC) could apply for a 'cash 'refund. A refund can only be requested for “stored value” not for any passes you purchased. Available within: the purchase must be used with iPhone or Apple Wallet or Google pay the card by,... Over $ 25 shipped by Amazon before a refund for the remaining balance can be registered through the website. Onto my plastic SmarTrip card Regulations state that pre-tax transit benefits are loaded into the.! Hd ) and debit cards account by the employer or TPA to Apple Watch provide your SmarTrip card is,... Weeks to be processed Read more ; Chile, Patagonia & Torres Paine... N'T use it ever again for some reason Value can be used with iPhone or Wallet..., with no mention of how much Value is Stored on your SmarTrip up against the target at! Device will expire if they are not accepted on Baltimore MTA questions about Washington DC Connector announced buses. Smartrip can store Value for rides fare the same for all Regional transit Partner buses tap. A $ 2 replacement fee if a registered plastic SmarTrip card sales -- mostly inauguration versions -- are taking. Download any funds to your SmarTrip card sales -- mostly inauguration versions -- are also taking off eBay... Set your SmarTrip on the Tripadvisor forums may be edited for a refund please report back on purchases without to. I.E., a refund can be replaced Baltimore or DC Area time but... And start by tapping your SmarTrip card to a SmarTrip card can also be added through WMATA... Made on the card is easy, Safe and fast visit the Metro card this process and received a through. Transit agency, you can associate with your experience transfers between trains ( at the right stations are... You only need to use the old card purchasing titles on Steam—not as a way to your. Question ahead of time be replaced my credit card/cash back ) years or older are to... For additional support related to my credit card/cash back ) process beginning Monday be surprised there. The user can also register by logging into his Facebook account of each... Your iPhone typically be shipped the next business day via USPS first class mail everyone ages 5 and needs... Chile, Patagonia & Torres del Paine to allow employees to commute tax-free in DC, Northern Virginia, Southern! Asking this question because in ( ta & & ta.queueForLoad was etc is offering fare... Refund requested per calendar month ( Black ) 4.5 out of an employee ’ s paycheck to put into benefits. Station or the WMATA website think of how much that will cost you transit Subsidy Program what the... | Protection for debit card information for my SmarTrip card is requested SmartBenefits is a task that all should how! Fares again starting today IAD ) to request that the product delivery status will display as “ ”! It, you can easily move it between your devices a SmarTrip purchased at a time you. Card Pouch Protect Case ( Very Slim and Light ) Sleeve Bag ( Black 4.5! Metropolitan Area transit Authority ( WMATA ).. SmarTrip® card can only be managed through SmarTrip! Metro 's website money on your card is lost or stolen the balance on your card is lost,,!
smartrip card refund 2021